POLICIES

PAYMENT:

All custom surfboards and surfboards purchased from stock must be paid in full before shipping.

ALL SURFBOARD SALES ARE FINAL

PACKAGING/BOXING

Boards are thoroughly packaged and boxed prior to shipping.  Per board packing charges are $60.00 and is included in the freight charges at the time of checking out of our online store. Two or more surfboards boxed together are $25.00 each.  

SHIPPING

We will contact you before your board ships to go over the shipping details.

You may choose to have your board shipped to a residence or a business.  However,  keep in mind that having your board shipped to a business will be less expensive.  

Shipping charges

Mainland United States - residential address $280.00 including boxing and packaging 

Mainland United States - business address $237.00 including boxing and packaging 

Central and Northern California - residential address $230.00 including boxing and packaging 

Central and Northern California - business address $145.00 including boxing and packaging 

TO HAWAII via ocean freight delivered to will call terminal: $200.00 includes boxing and packaging   *we will contact you to go over shipping details *

INTERNATIONAL:  *we can contact you with a shipping quote* but be sure to check out our international Harbour Surfboards dealers

**Shipping quotes include insurance. Any claims are subject to the policies of the insurer.  

SURFBOARD WARRANTY

All Surfboards sales are final.  Our surfboards are handcrafted products and are made from the finest materials to the highest standards in the industry. We guarantee the quality of every board we build.  However, we can not guaranteed our surfboards against breakage or damage due to typical use, collisions, sun exposure, improper care,  general negligence or natural aging over the surfboards lifetime.  If you have warranty concerns for material defects they will be accepted in writing accompanied by proof of purchase and a photograph of the issue within 3 months of the purchase date. If a repair is made by an unauthorized repair shop prior to the claim, the claim will not be accepted.  Claims will be reviewed by our factory. 

With regards to custom surfboard orders: Color and artwork: Artists' interpretation of any provided drawings may not be exact. Foam spray colors may not match provided samples due to the resin medium.  Colored laminations may not match the shade on display.  We will gladly give an "estimated" completion time, but due to the complexity of building this hand made product, a definitive completion date can not be guaranteed.